AIM CIO Vision Summit
    Ahmad Farid

    Ahmad Farid

    Vice President - AI-Nization

    Rakuten SymphonyRakuten Symphony

    About

    Ahmad Farid is a strategy and delivery leader at Rakuten Symphony, based in Tokyo. He currently serves as SVP of Operations in the AI Center of Excellence and VP of Business Strategy in the strategy and transformation division, where he leads a corporate strategy function and AI Adoption and Operations functions in the organizations. His role spans across global regional sales and Open RAN, Edge Cloud, BSS/OSS, NTN/Space, and AI product portfolios — with responsibilities across competitive intelligence, strategic guidance, analyst relations, and AI adoption and go-to-market strategy.

    Earlier in his Rakuten Symphony tenure, he led the adoption of AI technologies across the business and headed the Global PMO Office for Service Delivery, and served as Project Director for the 1&1 Drillisch network build-up in Germany — the first cloud-native Open RAN telco network built there. Before that, he held delivery and PMO roles at Cisco, building a strong foundation in project management, network automation, and OSS solutions across telecom infrastructure. 

    He brings deep domain expertise in Open RAN, BSS/OSS, and telecom strategy, with a career trajectory that moved from technical delivery and PMO leadership into AI strategy and executive corporate strategy.

    At a Glance