
Bee Teng Lim is the Head of Data Science & Analytics at GXBank with over 10 years of experience leading data and AI initiatives across digital banking and insurance. She led the transformation of GXBank's AI capabilities, including the launch of its award-winning GenAI customer chatbot. Previously at AIA, she developed predictive models for customer retention, risk assessment, and cross-selling. Her expertise spans AI strategy, predictive analytics, MLOps, AI governance, and business intelligence, delivering measurable business impact and operational excellence.