Atlanta · 2 Oct 2026
PanellistShuki Licht
VP, Head of AI | AI Strategy & Execution
Priorities
Licht’s near-term priorities involve establishing enterprise AI operating models, governance frameworks, and an Agentic Development Lifecycle (ADLC). He is focused on integrating AI into software engineering, data exchange pipelines, and claims automation. He strongly advocates for strict data security protocols, outcome measurement, and maintaining "human-in-the-loop" escalation for decisions where financial and medical data intersect.
Current focus
Shuki Licht leads enterprise AI strategy, technology, and innovation at HealthEquity. He scales AI-powered solutions to millions of members, successfully resolving 85% of routine chats and containing 55% of card-related calls. His current work emphasizes bringing Agentic AI and GenAI into production to drive product differentiation, operational efficiency, and elevated customer experiences in healthcare benefits.
