ConfirmedCyrus Pang
Director, Asia Head of Claims | Global Head of Customer and IP Claims Excellence | Asia AI Lead
Priorities
His priorities include advancing customer-centric claims management, strengthening claims capabilities across the region, and applying technology to improve efficiency, accuracy, and decision-making. His work also reflects a strong focus on using data and AI to support better risk understanding and more effective claims outcomes.
Current focus
Cyrus Pang leads Claims across Asia at Swiss Re Corporate Solutions, alongside his role as Asia AI Lead and Global Head of Customer and International Programs Claims Excellence. His current focus spans claims excellence, customer experience, and the use of AI and technology to strengthen claims operations and deliver greater value to customers.
